Shortcut problem

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The shortcuts ctrl + z and ctrl + y do not work.

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Graphite Support
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  • Planned

Hi Théo!

We've managed to pinpoint the problem you've reported. Unfortunately, the hotkeys will not work with the AZERTY keyboard layout. We're working on a fix that will go live with the next update, but as a temporary workaround – please try switching to QWERTY layout to use the hotkey functionality.

We thank you for reporting this issue and apologize for any inconvenience it may have caused you.

Cheers,
Graphite.Space Team

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Felicia Graphite

I apologize for the late reply. These should be working and, as far as I can see, they are. Could you provide us with a bit more details on the browser (type/version), OS so that we can try to duplicate the issue?

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théo
Quote from Felicia Graphite

I apologize for the late reply. These should be working and, as far as I can see, they are. Could you provide us with a bit more details on the browser (type/version), OS so that we can try to duplicate the issue?

I tested on my windows and my linux under firefox it does not work. I also use an AZERTY keyboard.

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Graphite Support
  • Answer
  • Planned

Hi Théo!

We've managed to pinpoint the problem you've reported. Unfortunately, the hotkeys will not work with the AZERTY keyboard layout. We're working on a fix that will go live with the next update, but as a temporary workaround – please try switching to QWERTY layout to use the hotkey functionality.

We thank you for reporting this issue and apologize for any inconvenience it may have caused you.

Cheers,
Graphite.Space Team

Avatar
théo
Quote from Graphite Support

Hi Théo!

We've managed to pinpoint the problem you've reported. Unfortunately, the hotkeys will not work with the AZERTY keyboard layout. We're working on a fix that will go live with the next update, but as a temporary workaround – please try switching to QWERTY layout to use the hotkey functionality.

We thank you for reporting this issue and apologize for any inconvenience it may have caused you.

Cheers,
Graphite.Space Team

No worries, thank you for your quick response to the community